Customer Experience Officer – Hilo

Location: Hilo, HI (Hawaii Island) Job Overview: Supports the company’s customer service delivery as the primary point of contact for customers.  Under direct supervision, works closely with customers, agents, and fellow employees to resolve inquiries and issues promptly and efficiently.     Responsibilities: Customer Service and Communication – Call Center (20 – 40%) Customer Service… Continue reading Customer Experience Officer – Hilo

Customer Experience Officer – Honolulu

Location: Honolulu, HI Job Overview: Supports the company’s customer service delivery as the primary point of contact for customers.  Under direct supervision, works closely with customers, agents, and fellow employees to resolve inquiries and issues promptly and efficiently.     Responsibilities: Customer Service and Communication – Call Center (20 – 40%) Customer Service and Communication… Continue reading Customer Experience Officer – Honolulu

Account Manager – Commercial Lines

Location: Honolulu, HI Primarily responsible for small to mid-size commercial lines accounts.  Generate new accounts and develop relationships with clients.   Perform tasks associated with maintaining and servicing existing accounts in accordance with agency procedures and carrier guidelines.  Must be a team player and work under minimal supervision. Duties and Responsibilities: Education and/or Experience: Certificates,… Continue reading Account Manager – Commercial Lines