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Increases share of business from agency channel through targeted sales activities. Reviews, screens, analyzes and underwrites all types of personal lines accounts with minimal supervision and within designated authority level. Provides multi-functional underwriting policy servicing and independent decision making. Analyzes complex risks thoroughly and provides suggested outcomes and alternative solutions to write the risk profitably. Effectively communicates with agency partners for acceptance or rejection of risks and requests additional information. Serves as a subject matter expert and resource to staff and assists others as needed.

Under minimal to no supervision, reviews, investigates, evaluates, negotiates and resolves a variety of multi-line property claims. Independently handles all aspects of assigned claim inventory in line with department standards, procedures, and appropriate claims practices.

Under minimal to no supervision, handles claims from first notice to final disposition. Duties include, but are not limited to, coverage analysis, investigation, litigation management, and negotiation of a variety of claims assigned, including the more complex and severe damage and/or injury cases.